Privacy

Privacy Policy

Our Beginning

We – referred to as 'We' or 'Our' – are committed to protecting your personal data and your privacy.

This privacy policy is designed to explain how we collect, store, process, and use the information you provide in connection with the Wold Monridge website (hereinafter the 'Site').

We are committed to following these principles:

Transparency in collecting and processing your personal data:

We ensure you are always well informed so you can make conscious choices about how your data is used on the site or when you interact with third-party platforms. We use various methods to provide you with accurate and timely information about the processing of your data.

If we need to give you specific information, we ensure it is delivered at the right time and place.

We are also available to answer questions or provide clarifications, within the applicable legal framework. You can reach us at email: [email protected]

Processing personal data only for the purposes stated in this policy:

We may process your information to make the site available, connect you to third-party trading platforms ('the Services'), improve user experience, develop the platform, protect our rights, carry out administrative processes, and fulfil legal requirements.

We also process information to better understand your needs and preferences.

Resources to safeguard your rights:

We dedicate significant resources to ensure you can exercise your rights as a data subject. You may at any time request access, rectification, erasure, or restriction of your data, or request data portability. We will respond in accordance with applicable law.

Protection of your personal data:

While we cannot guarantee absolute security, we use modern security methods and measures to protect your data and will continue to improve these.

Our Complete Privacy Policy

1. Scope

This policy describes the types of data we collect, how we process them, share them with third parties, and what security measures we apply.

'Personal data' means any information relating to an identified or identifiable natural person. 'Processing' means any operation such as collection, storage, use, sharing, adaptation, or erasure.

Our services are intended for a general audience and are not directed at individuals under 18. We do not knowingly collect information from minors. If we discover that such information has been recorded, we will delete it immediately.

2. When do we collect information?

We collect data when you use our services, visit the site, or interact with our channels. Some information you provide directly, other information is collected automatically through analysis of your activity or via third-party partners.

3. No obligation to provide data – but consequences

You are not required to provide us with information. However, without certain data, we may not be able to offer you all our services or provide you with full access to the site.

4. What types of information do we collect?

This may include activity logs, IP addresses, timestamps, language, browser type, device information, and error logs. Some of this may not directly identify you and is therefore not considered personal data.

Information you provide directly: name, phone number, email address when you contact us or use the platform.

5. Purposes of processing and legal basis

Wold Monridge only processes data when we have a legal basis, for example to provide services, improve experience, protect your data, or fulfil legal obligations.

  • You have given consent to the processing of your personal data for specific purposes. This applies when you deliberately share information via the site so that we can forward it to a third-party trading platform.
  • Processing is necessary for the purposes of the legitimate interests pursued by Wold Monridge or a third party. For example, this may include improving our services or handling legal claims.
  • Processing is necessary for compliance with a legal obligation to which Wold Monridge is subject.

If you would like further explanation of how processing of your personal data serves the legitimate interests of Wold Monridge or a third party, you may contact us at any time by email.

Below is an overview of why we may process your data, along with the legal bases:

Purpose Legal Basis
1

To forward your information to a third party upon request to participate in digital or trading activities.

We may collect information to forward it if you explicitly request this.

Consent from you for processing for one or more specified purposes.
2

To respond to your enquiries and requests

Processing of information is necessary to handle questions you may have about our services.

Necessary for the legitimate interests of the company or a third party.
3

To comply with legal obligations or regulatory requirements

We process data to ensure compliance with legal requirements.

Necessary for compliance with a legal obligation.
4

To improve our services

This may include analysis of error logs or other reports to optimise the platform.

Necessary for the legitimate interests of the company or a third party.
5

To prevent fraud and misuse of services

Necessary for the legitimate interests of the company or a third party.
6

To perform and maintain operational activities that support service delivery

This may include back-office functions, business development, strategic planning, and internal control.

Necessary for the legitimate interests of the company or a third party.
7

To perform analysis and statistical assessments

We use statistical methods and analysis to make better decisions and improve the platform.

Necessary for the legitimate interests of the company or a third party.
8

To protect our and third parties' interests, rights, and assets, including legal claims

We may process information to defend rights and interests in accordance with applicable law, agreements, and terms.

Necessary for the legitimate interests of the company or a third party.

6. Transfer of personal data to third parties

Wold Monridge may share your information with third-party providers who assist with storage, hosting, IP information, user experience analysis, research, and other technical or diagnostic services.

If you request it, we may also transfer certain information to third-party trading platforms. In such cases, those parties will process the information in accordance with their own privacy policies. We may share information with multiple trading platforms.

Wold Monridge may also share information with affiliated companies and business partners who contribute to improving the quality of our services.

We may disclose information to public authorities if necessary to protect our or third parties' interests, rights, or assets, including in connection with legal proceedings.

Information may also be shared with potential buyers, investors, or lenders in connection with merger, acquisition, reorganisation, or bankruptcy proceedings.

7. Cookies and third-party services

We use certain third-party services, such as analytics and advertising providers. These may use cookies or similar technology, governed by their own policies.

A cookie is a small text file stored on your device when you visit the site. It may collect information about usage patterns, preferences, and technical data, and is used to improve your experience, remember settings, and deliver more relevant content.

We may use both session cookies (which are deleted when the browser is closed) and persistent cookies (which remain on your device until they expire or are manually deleted).

Types of cookies:

Type Purpose Additional Information
Necessary cookies These are essential for navigating and using the site's features, as well as downloading or streaming content without interruption. They may contain login status and are automatically deleted when you close your browser (session cookies).
Functional cookies Help the site remember choices and preferences when you return. Remain on your device until they expire or are manually deleted.
Performance and analytics cookies Used to collect statistics and measure performance, so we can improve user experience and test new features. Collect only anonymised data. Some are deleted at the end of the session, others may remain longer.

Blocking and deleting cookies

You can change your browser settings to block or delete cookies. Here are links to instructions for the most common browsers:

  • Firefox
  • Microsoft Edge
  • Google Chrome
  • Safari

Please note that certain functions on the site may cease to work if you block cookies.

DO NOT TRACK NOTICE

This service does not currently respond to 'Do Not Track' signals.

8. Storage of personal data

Wold Monridge will store your information for as long as necessary for the purposes described in this policy, or as required by law, regulation, or authority.

If you have consented, we may share information with third-party trading platforms for up to 12 months, with the possibility of extension upon renewed consent.

We regularly review stored information to ensure it is not kept longer than necessary.

9. Transfer of personal data to third countries or international organisations

Your personal data may be transferred to a third country (outside the UK/EEA) or to international organisations. In such cases, Wold Monridge will implement necessary safeguards to ensure the data is protected and that you retain your rights and effective remedies.

If you are resident in the UK or EEA, such safeguards will apply if one of the following criteria is met:

  • The transfer is to a third country or international organisation that the relevant authorities have recognised as providing an adequate level of data protection.
  • The transfer is based on a legally binding and enforceable agreement between public authorities or bodies.
  • The transfer is based on standard data protection clauses adopted by the relevant authorities. You can find these clauses on the official websites.

If you would like more information about the safeguards we use when transferring personal data, you can contact us at: [email protected]

10. Protection of personal data

We use technical and organisational security measures to protect personal data against unauthorised access, alteration, loss, or destruction. These measures are adapted to the risk of processing.

We cannot guarantee absolute security for data transmission over the internet. Wold Monridge disclaims liability for indirect or incidental damages that may arise from data loss or unauthorised access beyond our reasonable control.

In some cases, we may be legally obliged to share information with public authorities. In such cases, our level of control over the protection of the information may be limited.

11. Links to third-party websites

The site may contain links to external websites or applications operated by third parties. Wold Monridge has no control over these and is not responsible for their processing of personal data. We recommend that you always read their privacy policies before providing any information.

12. Your rights regarding personal data

You have the right to request access to the data we process about you, request rectification of errors, request erasure of data that is no longer necessary, and restrict or withdraw consent to specific processing activities.

Right of access

You have the right to obtain confirmation as to whether Wold Monridge processes personal data concerning you. If we do, you have the right to access the data and information about: purposes, data categories, recipients (including in third countries), storage period, rights, complaint mechanisms, and safeguards implemented for transfers.

You may receive a copy of the data being processed. If you request additional copies, we may charge a reasonable fee. If the request is submitted electronically, you will normally receive the data in a common electronic format.

The right of access shall not adversely affect the rights and freedoms of others. If this occurs, we may restrict access or decline the request.

Right to rectification

You may request that Wold Monridge rectify inaccurate or incomplete data concerning you. If necessary, you may supplement this with an explanatory statement.

Right to erasure ('right to be forgotten')

You have the right to request erasure of your data when it is no longer necessary for the purposes for which it was collected, when you withdraw consent, or when the processing is unlawful. We will respond in accordance with applicable law.

Right to erasure ('right to be forgotten')

This right applies if: (a) the personal data is no longer necessary for the purpose for which it was collected; (b) you withdraw consent and there is no other legal basis; (c) you object to processing based on our or third parties' legitimate interests, and there are no overriding legitimate grounds; (d) you object to processing for direct marketing purposes; (e) the data has been unlawfully processed; or (f) the data must be erased to comply with a legal obligation under UK or EU law.

The right does not apply if processing is necessary (a) for compliance with a legal obligation, or (b) for the establishment, exercise, or defence of legal claims.

Right to restriction of processing

You may request that we restrict processing of your data if: (a) you contest the accuracy, for a period enabling us to verify; (b) the processing is unlawful, but you oppose erasure and request restriction instead; (c) we no longer need the data, but you require them for legal claims; (d) you have objected to processing, pending verification of our legitimate grounds; (e) the data is processed for direct marketing purposes, including profiling.

If processing is restricted, the data may only be used with your consent, for legal claims, to protect others' rights, or for important public interest reasons.

Right to data portability

You have the right to receive the personal data you have provided to us in a structured, commonly used, and machine-readable format. You may also request that we transmit the data directly to another controller where technically feasible, and where the processing is based on consent or contract and carried out by automated means.

Right to withdraw consent

You may withdraw consent to processing at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

Right to object

You may object to processing of your data when the processing is based on legitimate interests. This also applies to profiling. We will then cease processing, unless we demonstrate compelling legitimate grounds which override your interests and rights, or if the processing is necessary for legal claims.

You may also at any time object to processing of data for direct marketing purposes, including profiling related to such marketing.

Right to lodge a complaint with a supervisory authority

You may lodge a complaint with the Information Commissioner's Office (ICO) or another supervisory authority within the UK/EEA if you consider that the processing of your personal data infringes applicable data protection law.

We will respond to requests to exercise rights within one month of receipt. If necessary, the deadline may be extended by up to two months, depending on the complexity of the matter and the number of requests. You will be informed of the reason for any delay.

Information relating to the exercise of rights is provided free of charge, unless the request is manifestly unfounded or excessive. In such cases, we may charge a reasonable fee or refuse the request.

Wold Monridge may request additional information to confirm your identity if we have reasonable doubts.

13. Updates to this policy

We reserve the right to update this privacy policy. Changes will be published on the site, and we will notify you of material updates in a clear manner. Unless otherwise stated, changes take effect when the updated policy is published.

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